FAQ

What exactly is Premieries?

We are the newest online sneaker shop on the web. Our goal is to bring you exclusive shoes at great prices, hassle free.

Where are you located?

Located in Flushing, NY. We do not have a store front but you are welcome to contact for arrangements to pick up shoes in the 5 boroughs.

What is your return policy?

If you for whatever reason don't want what you purchased, it may be shipped back within 7 days. However, it must be returned in original packaging, and not have been worn/used. Upon item inspection, we will refund you. There may be a restocking fee of %15. There is no return for on sale items. We are not responsible for the shipping fee on returned goods. To make sure the return goes smoothly, please contact us before hand via the email [email protected]
**Please note that we do not accept returns due to sizing problems or buyer's remorse.**

Do you guys double box the shoes?

Of course, we double box all the shoes in order to maintain the mint condition of the box and guarantee the freshness of the kicks.

What forms of payment do you accept?

We receive our payments via Paypal, Paypal users and guests can use their credit card, debit cards or Paypal balance to pay for the purchase.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What is your shipping policy?

We ship our shoes with delivery confirmation, and signature confirmation for $250+ orders. We ship via USPS Priority 2-3 Day Shipping. Tracking info is provided via Paypal/email within 2 business days.

What is the shipping cost?

$15 for the first pair of shoes and $10 for each additional pair.

I just ordered my shoes. How long will my order take, and who do you guys ship with?

Your order should arrive in 3-5 days or sooner from time of purchase, although not guaranteed. We use the United States postal service, UPS Ground and FedEx Ground to ship our products, depending on the weight of the package. For orders containing 1-2 pairs, we use USPS, anything over will be shipped via UPS or FedEx.